Philippine Call Centers - A BPO Industry Thriving Positively Amidst Philippine Economic Instability
Philippine call centers begun as basic providers of managing services and e-mail response.
But aside from that, Philippine call centers have business capabilities for nearly all sort of customer service - from technical support, customer care, travel services, online business, financial services to education, online business towards business support and online business towards customer support.
Companies begun to look for inexpensive labor force from outside the United States that is now possible with the use of dependable telecommunications network. Through this, the offshore outsourcing was through that provides pleasing solution to particular markets.
Listed below are the leading Philippine call centers
This top Philippine call centers is located in Pasay City. From Teletech's center in Metro Manila, this call center transports an assortment of services such as faultless global services, facilities management and business process management. Its Philippines' operation provides multinational groups which are looking for lucrative customer management services and solutions and that include a global leader for broadband internet-based kind of communications along with one of the biggest and most technically superior networks across the world.
* eTelecare Global Solutions
Located in Alabang, eTelecare Global Solutions is one of the leading call centers or outsourcers. It is the outcome of the core proficiencies which meet its client's business requirements. Both venturing on offshore and onshore, this call center spends to surpass in each facet of the operations. Concentrating on the performance produced more pleased customers. Also, better performance lessens the costs through enhanced metrics like the
* IBM Daksh
Among India's biggest BPO conglomerates is IBM Daksh. This company launched its out-of-the-country facility in Manila, Philippines. The high-technology facility of IBM at more than 2900 square meters employs as much as a thousand individuals. Being the foremost Indian BPO trade in the Philippines, IBM Daksh intends to develop into the biggest BPO companies across Asia-Pacific. Its modern facility offers technical support, customer service as well as back-office transaction processing solutions.
Another worldwide leader in outsourcing is Sykes Enterprises, Incorporated. When it comes to customer management services and solutions along the BPO field, Sykes is one of the biggest. The company offers a series of refined customer management solutions to companies, medium-size businesses across the world in the field of financial service, healthcare, leisure and transportation, communications and technology and customer industries. Its inclusive services provide client assistance in order to serve, maintain, obtain and grow relationships with its customers.
|© Copyright 2007. Philippine Travel Guide. All Rights Reserved. Powered by SiteSell.com. Reproduction in whole or in part without permission is prohibited. Most external sites will open in a new window;not endorsed by philippine-travel-guide.com|